Shipping Policy

1. Introduction TraveToe Holidays specializes in providing services related to tour packages, including flights. As we do not sell physical products, there is no shipping of goods involved. This policy outlines the delivery of service-related documents and information.

2. Delivery of Service Documents

2.1 Electronic Delivery: All necessary documents, including booking confirmations, itineraries, and tickets, will be delivered electronically via email to the address provided at the time of booking.

2.2 Delivery Timeframe:

• Booking Confirmation: Sent immediately upon successful payment.
• Itineraries and Travel Documents: Sent within [X] business days after booking is completed and no later than [Y] days before departure.

2.3 Document Storage: Customers are responsible for keeping their electronic documents secure and accessible. We recommend storing copies in multiple locations, such as your email, a cloud service, and your mobile device.

3. Physical Documents (If Applicable)

3.1 Special Cases: In rare cases where physical documents are required, such as visas or special permits, these will be delivered to the address provided by the customer.

3.2 Delivery Method: Physical documents will be sent via a reputable courier service, and tracking information will be provided.

3.3 Delivery Fees: Any applicable delivery fees for physical documents will be communicated to the customer at the time of booking.

4. Customer Responsibilities

4.1 Accurate Information: Customers must ensure that all contact information, including email and physical address, is accurate and up-to-date to prevent any delays in receiving documents.

4.2 Document Verification: Upon receiving the documents, customers are responsible for reviewing and verifying the accuracy of all details, including names, dates, and itinerary. Any discrepancies should be reported to TraveToe Holidays immediately.

5. Non-Delivery of Documents

5.1 Missing Documents: If you do not receive your electronic documents within the specified timeframe, please contact our customer support at [Your Email Address] or [Your Phone Number] immediately.

5.2 Re-sending Documents: In the event of non-delivery due to technical issues, we will promptly resend the documents to your email address.

6. Travel Insurance

6.1 Recommendation: We strongly recommend purchasing travel insurance that includes coverage for issues related to document delivery, such as missed flights or changes due to delays in receiving necessary paperwork.

7. Amendments

7.1 Policy Changes: TraveToe Holidays reserves the right to amend this policy at any time. Changes will be effective immediately upon posting on our website.

8. Governing Law This shipping policy is governed by and construed in accordance with the laws of [Your Jurisdiction], and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts.

9. Contact Information For any questions or concerns regarding this policy, please contact us at:

TraveToe Holidays

54D2, Rama Rd, Block C, Industrial Area
New Delhi, Delhi, 110015   

admin@travetoe.com 

(+91) 8177063593